A crisis reveals much about human nature as it changes aspects of how we live and conduct our daily routines.

Your business, and your customers’ businesses have been shut down for nearly four months now. Some, most or many of your customers are social distancing and don’t want to go into malls or stores. Some, probably many, of those retail stores won’t survive and many small retailers will not be able to reopen. 

But while retailers including J. Crew, JCPenney, and even Neiman Marcus hav...